Help & Support

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Common Topics
📱 How do I install the app on my phone?

iPhone: Open in Safari → tap the Share button → "Add to Home Screen" → Add.
Android: Open in Chrome → tap Menu (⋮) → "Add to Home Screen" → Install.

📂 How do I import my contacts?

Download the Excel template, fill in your contacts, then tap Import inside the app and select your file. Contacts load instantly and tiers assign automatically.

📤 How do I export my data?

Go to Settings → Export Contacts + Log. Your contacts and full call log export as an Excel file with two tabs.

🔄 I switched phones — how do I get my data back?

Export your contacts to Excel on your old device first, then import that file on your new phone. Takes about 30 seconds.

💳 How do I cancel my subscription?

Use the contact form above and we'll cancel immediately. You keep access through the end of your current billing period.

🔑 I subscribed but the app still shows the paywall

This can happen if your subscription hasn't processed yet. Refresh the app or try signing out and signing back in. If it still shows the paywall, use the form above to contact us and we'll fix it right away.

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